Banister Rewards
Welcome to the Club!
A world of exclusive benefits await you. From huge savings off your next vehicle to valuable service gift certificates, free gifts at every visit, unlimited merchant savings, and much more... only with Banister Rewards!
We believe in supporting our community. It's for this reason that we have launched our "Keep It Loal" Merchant Partnerships. It has never been so easy to save you money, while also supporting our local merchants.
Valuable Earnings Program
Earn 10% At Every Visit!
Simply swipe your membership key tag or card every time you make a qualified purchase in one of our service departments, and you will earn 10% of every dollar you spend in future discounts. These purchases include parts, service, detail, accessories and maintenance performed at any Banister dealership. Since each Banister Rewards Point is equal to one dollar OFF your next vehicle, keeping track is fast and easy!
Earn Up To $1,000 OFF Your Next Vehicle!
As a member of the Banister Rewards program, you can save up to $1,000 OFF your next purchase from any of our dealerships. Every point is valid for five years from the date you earn it or until your account expires, whichever occurs first. Membershi accounts are valid for up to seven years.
At the time of your next vehicle purchase from one of our dealerships, simply present your Banister Rewards key tag or card to your Sales Consultant, and we will apply your savings on the next spot. The best part? These exclusive savings are over and above any manufacturer incentives and promotions.
Share Your Savings With Others!
Not ready to purchase a vehicle? Gift your Banister Rewards Points to friends and family by visiting www.BanisterCares.com
EXTRA POINTS FOR YOU
Earn At Every Visit | Earn 10%
Present your key tag or card at every visit to earn 10% of each dollar you spend toward FREE gift certificates and future vehicle purchases!
Extended Warranty Bonus | $50 in Bonus Points
Earn an additional $50 in Bonus Points for purchasing an extended warranty. You will gain peace of mind and protect your new investment.
Tire & Wheel Protection Bonus | $25 in Bonus Points
Choose one of our tire & wheel protection packages and earn an extra $25 in Bonus Points.
Paint Protection Bonus | $50 in Bonus Points
Protect your vehicle's paint from harmful elements, road grime, stains, as well as normal wear and tear. Receive $50 in Bonus Points when you choose one of our paint protection packages.
First Time Bonus | $50 in Bonus Points
We will add $50 in Bonus Points the first time you use your key tag or card!
Prepaid Maintenance Bonus | $10 in Bonus Points
Earn $10 in Bonus Points each time your vehicle is in for a prepaid maintenance service visit.
Warranty Visit Bonus | $10 in Bonus Points
When your vehicle is in for a service covered by your warranty, earn an extra $10 in Bonus Points.
Wild Card Bonus | Earn 20%
Earn an additional 10% in Bonus Points at a future service visit! Upon your request you will earn 20% for all qualified purchases during a single transaction in our service department. One wild card bonus per customer per account.
Tire Purchase Bonus | $50 in Bonus Points
Earn $50 in Bonus Points when you purchase a set of tires.
High Mileage Bonus | Up To $50 in Bonus Points
Earn up to $50 in Bonus Points based on your vehicle's mileage for service visits totaling over $200.
FRIENDS & FAMILY REFERRAL BONUS
Friends & Family Referral Bonus | $150 In Bonus Points For Each Referral
If you have enjoyed your experience with us and are delighted with your vehicle... tell someone! In return, you will receive $150 in Bonus Points for EVERY new customer you refer, who purchases a vehicle from any of our dealerships.
Here Is How It Works...
- Call and tell your sales consultant that you are sending a referral.
- Complete referral form online at www.BanisterCares.com prior to vehicle purchase.
- Fifteen days following the completed sale of your referral’s vehicle, visit www.BanisterCares.com to verify your updated Rewards balance
It’s That Easy!
Referred customer must purchase a vehicle and member must complete the online referral process prior to vehicle delivery.
SURPRISE FREE GIFTS & PROMOTIONS
Throughout the year, we plan numerous contests and promotions for our customers. It is our special way of saying thank you, for swiping your Banister Rewards card or key tag in our service department.
Simply remember to swipe, to qualify for our current promotion and then check out your personal message printed on your receipt. Visit us on Facebook and Twitter to view the current offers.
SHOP LOCAL & SAVE!
We believe in supporting our local communities. For this reason, we have launched our “Keep It Local” Merchant Partnerships. When you support our local businesses and present your Banister Rewards card or key tag, you will be rewarded with exclusive everyday discounts!
From takeout and fine dining, to flowers and jewelry, our merchant partners have exclusive discounts waiting for you EACH and EVERY TIME you visit. Simply present your key tag or card at time of purchase to receive these members-only savings, while helping our local business partners.
EARN GIFT CERTIFICATES
Every time you swipe your Banister Rewards key tag or card, you will be earning valuable points toward our exclusive Gift Certificate Program. When you reach the following point balance totals in your earnings account, you will automatically qualify for the corresponding gift.
The best part? Points will not be subtracted from your account for redeeming your certificate; these gifts are our way of thanking you for your continued loyalty.
Please remember that you must present your gift certificate to redeem your free gift.
*For complete program rules, see dealership. Award certificates have no cash value and cannot be redeemed for cash. They are not transferable in any way. If they are lost or stolen they will not be replaced. See reward certificates for expiration date. Certificates will be void if not redeemed. Must present valid certificate to receive gift. Offer valid toward future service visit. The certificate cannot be redeemed the day it is issued. Prize selection is subject to change at any time.
EXTRA SERVICE BENEFITS
FREE OIL CHANGES & TIRE ROTATIONS!
First TWO (2) Oil Changes - FREE!
Your first two (2) lube, oil, and filter changes are on us! Please mention to your service advisor at the time of your service visit and present your Banister Rewards key tag or card to redeem this offer. Specialty oils, filters and oil quantities over 5 quarts may incur additional charges. See service advisor for details.
First TWO (2) Tire Rotations - FREE!
Your first two (2) tire rotations are also on us! Please mention to your service advisor at the time of your service visit and present your Banister Rewards key tag or card to redeem this offer.
RULES & REGULATIONS
1. Upon receipt of membership wallet card and key tags (the “Card”), member agrees to be bound by the program rules and conditions.
2. Banister Rewards points (the “Points”) are earned by making qualified purchases of products and services only at Nissan of Norfolk, Nissan of Chesapeake, Ford of Marlow Heights, and affiliate owned and operated dealerships (the “Dealership”).
3. Members must present valid membership Card at time of purchase in order to accumulate Points.
4. 10% of the total dollars you spend toward a qualified purchase OR the fixed Point award for specific transactions as outlined in the membership materials will be accrued in Points to discount your next new or pre-owned vehicle purchase at the Dealership.
5. Each of the Points earned is equal to one dollar in award discounts.
6. Qualified purchases include retail parts, detail, services, maintenance and accessories. New or pre-owned vehicle purchases, body shop services and wholesale parts purchases are excluded from this program. Points are earned on customer pay transactions only. Warranty repairs do not qualify for Points accumulation.
7. Program is limited to a maximum award level of 1,000 Points.
8. Points begin accumulating on the original membership start date, but may not exceed the Points limit. The accumulation period will end 7 years after the original membership start date.
9. Membership accounts will always retain the most recent transactions. Every point earned is valid for 5 years from transaction date during the defined 7 year accumulation period. Points earned must be used before the final expiration date or the Points will be forfeited.
10. Membership and Points may not be transferred from account to account. At no time can members pool Points to increase standings. Membership and accumulated earnings may not be bartered, brokered, sold, or transferred for any reason, including death and domestic matters.
11. Total Points standings will be tracked in the Flexstat® database and will be updated with each qualified purchase. Transaction credits will be posted within 30 days of the transaction date and can be checked at any Dealership Points scan terminal as well as the Dealership’s Web site.
12. When redeeming Points toward a vehicle purchase, members must present a valid membership Card containing their accumulated Points with proper identification.
13. Points may only be accumulated at the time the member makes a qualified purchase.
14. Points have no cash value and cannot be redeemed for cash.
15. Only one account may be used per vehicle purchase.
16. Membership Cards remain the property of the Dealership and must be surrendered upon request.
17. Participation in this program is offered at the sole discretion of the Dealership and may be terminated at any time without prior notice.
18. The Dealership reserves the right to disqualify any person(s) from participation, if in its sole judgment the member violates the rules and regulations governing this program. In the event of disqualification or program termination, accumulated Points will be immediately terminated.
19. All members must be at least 18 years of age to participate.
20. Accumulated Points may not be redeemed if you are in default under the terms and conditions of these rules or with regard to any obligation which may be due the Dealership.
21. Determination of income or tax liability related to the participation in this program is the sole responsibility of the participating member. Neither AutoAwards, Inc. nor the Dealership make any representation as to the current or future tax consequences to the participating members as to the crediting, transfer, use, redemption, or disposition of program earnings.
22. The program has no pre-determined termination date. The program may be terminated at any time without prior notice at the wishes of the Dealership and/or AutoAwards, Inc.
23. The Dealership and AutoAwards, Inc. reserve the right to audit all accounts for compliance with these rules. In the event that an audit reveals discrepancies, the processing of program earnings may be delayed until such discrepancies are resolved. The Dealership reserves the right to make any and all decisions as to the validity of accumulated Points. All decisions are considered final.
24. Corporations, partnerships, and other entities may not be eligible to participate.
25. Nothing in these rules or in the program shall be construed to establish an agency, partnership, or joint venture relationship between the Dealership, AutoAwards, Inc., or any other party. AutoAwards, Inc. is not responsible and assumes no liability for changes in or discontinuance of a Dealership service, which may affect the program benefits.
26. The Dealership and AutoAwards, Inc. reserve the right to change the program rules at any time without prior notice to members.